Privacy Policy

At Limitless Improvements Ltd, we prioritize your privacy. We collect personal information necessary to deliver our appliance repair services, including your name, contact details, and service location. This information is gathered when you interact with us through our contact forms or during service requests.   Privacy Policy   Last updated: [01/02/2025]   [Limitlessimprovements] ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [Limitlessimprovement.co.uk] and use our services.   1. Data We Collect   We may collect the following types of personal data:   Personal Information: Name, phone number, email address, and home address (for service bookings).   Payment Information: We process payments securely through third-party providers (we do not store payment details).   Technical Data: IP address, browser type, device information, operating system.   Usage Data: Pages visited, time spent, interactions on the website.   Tracking Data: Cookies and tracking technologies (Google Analytics, Meta Pixel). ​ 2. How We Collect Your Data   When you book a repair service or make a payment.   When you fill out a contact form or request a callback.   When you browse our website (via cookies and analytics tools).   When you engage with our ads (via Meta Pixel and Google Ads). ​ 3. How We Use Your Data   We use your data to:   Process bookings and schedule appliance repair visits.   Send booking confirmations, invoices, and service updates.   Process payments securely through our third-party payment provider.   Improve website functionality and user experience.   Monitor and analyze website traffic (Google Analytics, Meta Pixel).   Provide relevant advertising (Facebook Ads, Google Ads).   Respond to inquiries and customer support requests.   4. Payments & Security   Payment Processing: We use secure third-party payment processors such as [Stripe/PayPal/etc.]. We do not store or process your payment details directly. Our engineering and gas safety inspections are billed at a flat rate of £110 to ensure transparency.   SSL Encryption: Our website is encrypted to protect your data.   5. Cookies & Tracking Technologies   We use cookies and similar tracking technologies, including:   Google Analytics: Tracks website traffic and user behavior. Google Privacy Policy   Meta Pixel (Facebook Pixel): Tracks interactions for targeted advertising. Meta Privacy Policy   You can manage your cookie preferences via your browser settings or our cookie consent tool.   6. Third-Party Sharing   We may share data with third-party providers for:   Secure payment processing (Stripe, PayPal, etc.).   Website analytics (Google Analytics, Meta Pixel).   Marketing and advertising (Google Ads, Facebook Ads).     We do not sell your personal data.   7. Legal Basis for Processing   We process your personal data based on:   Contractual Obligation: To provide repair services you request.   Consent: When you accept cookies or subscribe to marketing.   Legitimate Interest: Website analytics and security.     8. Data Storage & Security   We store your data securely and retain it only as long as necessary for service fulfillment and legal compliance.     9. Your Rights Under UK GDPR   You have the right to:   Access, update, or delete your personal data.   Withdraw consent for tracking and marketing.   Request data portability for personal information.     To exercise these rights, contact us at [Your Contact Email]. 10. Contact Us Phone: [07856917402]